Collaboration Engineering For Incident Response Planning: Process Development and Validation

Abstract

Many organizations have plans for incident response strategies. Despite incident response planning (IRP) being an essential ingredient in conjuring security planning procedures in organizations, extensive literature reviews have revealed that there are no collaborative processes in place for such a crucial activity. This study proposes a design for a facilitated incident response planning process using technology such as GSS. Three sessions were conducted and an analysis of the sessions revealed that the facilitated IRP process design held up strongly in terms of efficiency, goal attainment, and session participant satisfaction. Future research implications entail devising an all-encompassing integrative general approach that would be applicable to any form of corporate security development planning process