Management Decision · 2009 · 57 citations · 19 references
ManagementPerformance ManagementStrategic ManagementCompetitive AdvantagePerformance AnalysisPerformance MeasurementBenchmarkingClub GovernanceService Benchmarking
A Doctoral Thesis. Submitted in partial fulfillment of the requirements for the award of Doctor of Philosophy of Loughborough University.
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