Scandinavian Journal of Caring Sciences · 2010 · 41 citations · 30 references
The demanding situations may generate a potential for the development and the improvement of treatment outcomes. Understanding such episodes as open and dynamic, in contrast to defining the patient as demanding, suggests a useful perspective for treatment.
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Case study research: design and methods
Simon Phelan · Evaluation & Research in Education · 2011 · 21.9K citations
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