Journal of Organizational Excellence · 2003 · 36 citations · 0 references
ManagementKnowledge ManagementOrganization StudiesKnowledge CreationKnowledge RetentionKnowledge SharingBusiness ContinuityKnowledge DecayKnowledge Sharing In OrganizationsKnowledge-based ResourcesOrganizational MemoryTacit Knowledge ManagementKnowledge ContinuityKnowledge Loss PreventionKnowledge MaintenanceKnowledge RenewalKnowledge Retention ProcessesKnowledge Transfer To Successors
Abstract It is obvious that everything that happens in an organization happens because of someone's knowledge. It's not so obvious, however, that many inefficiencies, breakdowns, and even business failures could be traced to knowledge not having resided in the right place. Either knowledge is not shared, person‐to‐person, or it is lost when its possessor leaves the firm—and has to be re‐created the hard way by that person's successor. Because of all the forces today that require business to be better, faster, and smarter to survive, it becomes critical for managers to recognize the precious value of knowledge—and protect it by disseminating it. © 2003 Wiley Periodicals, Inc.