Measuring user satisfaction with data warehouses: an exploratory study

Multivariate Data Analysis.

H. Herne, William W. Cooley, Paul R. Lohnes · Journal of the Royal Statistical Society Series A (General) · 1973 · 35.9K citations

Natural Sciences, Data Science, Categorical Data Analysis +13

Information Systems Success: The Quest for the Dependent Variable

William DeLone, Ephraim R. McLean · Information Systems Research · 1992 · 10.6K citations

Business, Information Systems, Management Information Systems +9

Development of a Tool for Measuring and Analyzing Computer User Satisfaction

James E. Bailey, Sammy W. Pearson · Management Science · 1983 · 2.6K citations

Business, Computer Science, Information Systems +17

The Measurement of End-User Computing Satisfaction

William J. Doll, Gholamreza Torkzadeh · MIS Quarterly · 1988 · 2.4K citations

Architecture, Computer Science, Information Systems +17

When is a correlation matrix appropriate for factor analysis? Some decision rules.

Charles D. Dziuban, Edwin C. Shirkey · Psychological Bulletin · 1974 · 1.5K citations

Education, Educational Measurement, Item Response Theory +15