Options, functions, and skills: What an organizational ombudsman might want to know

The Ombudsman's Role in a Dispute Resolution System

Mary P. Rowe · Negotiation Journal · 1991 · 35 citations

Social Sciences, Conflict Studies, Conflict Resolution +11

The ombudsman's role in a dispute resolution system

Mary P. Rowe · Negotiation Journal · 1991 · 29 citations

Social Sciences, Conflict Studies, Conflict Resolution +11

Helping People Help Themselves: An ADR Option for Interpersonal Conflict

Mary P. Rowe · Negotiation Journal · 1990 · 19 citations

Social Sciences, Psychology, Social Psychology +11

Helping people help themselves: An ADR option for interpersonal conflict

Mary P. Rowe · Negotiation Journal · 1990 · 18 citations

Social Sciences, Psychology, Social Psychology +11