Publication | Closed Access
Diners' Perceptions of Quality, Value, and Satisfaction
359
Citations
3
References
2000
Year
Customer ExperienceCustomer SatisfactionQuality MantraService QualityService ResearchRestaurant ManagersValue TheoryConsumer ResearchBusinessHospitality MarketingManagementConsumer BehaviorFood ServiceMarketingConsumer AttitudeCustomer LoyaltyBrand ManagementHospitality Management
Restaurant managers have recited the quality mantra and sought solace in satisfaction, but customers are motivated by value.
| Year | Citations | |
|---|---|---|
Page 1
Page 1