Information & Management · 2013 · 275 citations · 97 references
ManagementHealth AdministrationPsychometricsCustomer SatisfactionHealthcare Service QualityQuality MeasurementService Performance MeasurementService QualityPerceived Service QualityPerceived Service Quality MeasurementService Quality Perception
97
Statistical Power Analysis for the Behavioral Sciences
Keith E. Muller, Jacob Cohen · Technometrics · 1989 · 83.9K citations