John D’Ambra

Trustworthiness in mHealth information services: An assessment of a hierarchical model with mediating and moderating effects using partial least squares (PLS)

Shahriar Akter, John D’Ambra, Pradeep Ray · Journal of the American Society for Information Science and Technology · 2010 · 384 citations

Customer Satisfaction, Empirical Validation, Data Trust +24

Algorithmic bias in data-driven innovation in the age of AI

Shahriar Akter, Grace McCarthy, Shahriar Sajib et al. · International Journal of Information Management · 2021 · 380 citations

Artificial Intelligence, Engineering, Responsible Ai +9

Development and validation of an instrument to measure user perceived service quality of mHealth

Shahriar Akter, John D’Ambra, Pradeep Ray · Information & Management · 2013 · 271 citations

Total Quality Management, Customer Satisfaction, Quality Of Life +9

An evaluation of PLS based complex models: the roles of power analysis, predictive relevance and GOF index

Shahriar Akter, John D’Ambra, Pradeep Ray · Research Online (University of Wollongong) · 2011 · 250 citations · Full text

Service quality of mHealth platforms: development and validation of a hierarchical model using PLS

Shahriar Akter, John D’Ambra, Pradeep Ray · Electronic Markets · 2010 · 208 citations

Total Quality Management, Customer Satisfaction, Service Quality +11