Service quality of mHealth platforms: development and validation of a hierarchical model using PLS - Concepedia

Concepedia

Publication | Closed Access

Service quality of mHealth platforms: development and validation of a hierarchical model using PLS

208

Citations

108

References

2010

Year

Shahriar Akter, John D’Ambra, Pradeep Ray

Electronic Markets

Total Quality ManagementCustomer SatisfactionService QualityService ResearchHierarchical ModelService StudyHealth PromotionPsm PerformanceBusinessMhealth PlatformsPublic HealthService DesignMarketingHealth Services Research

References

	Year	Citations

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