Publication | Closed Access
The effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis
246
Citations
70
References
2004
Year
Job SatisfactionCustomer SatisfactionEmployee AttitudeService QualityService ResearchEmployee-level AnalysisCustomer PerceptionsManagementBusinessHuman Resource ManagementMarketingOrganizational BehaviorCustomer Service
| Year | Citations | |
|---|---|---|
Page 1
Page 1