Concepedia

Work Interrupted: A Closer Look at the Role of Interruptions in Organizational Life

Academy of Management Review · 2003 · 489 citations · 57 references

Concepts

ManagementOrganization StudiesOrganizational BehaviorIndustrial-organizational PsychologyOrganizational CommunicationOrganizational DevelopmentCommunication BarriersEmployee InvolvementWork StoppagesWork-life IntegrationWorking HoursWorkplace CommunicationInterruption RulesInterruptionsManaging InterruptionsProcedural InterruptionTask Interruption Effects

Abstract

We discuss four key types of work interruptions—intrusions, breaks, distractions, and discrepancies—having different causes and consequences, and we delineate the principle features of each and spe...

References

57

Harvard business review

Journal of the American Dietetic Association · 1994 · 46.5K citations

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Education, Knowledge Management, Formative Assessment +9

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Management, Organization Studies, Organizational Behavior +12

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Lord Woolf, Frederick Winslow Taylor, Walter Dill Scott et al. · The Economic Journal · 1912 · 5.3K citations · Full text

Public Affairs, Biology, Science Policy +6

Normal Accidents: Living with High Risk Technologies

A. J. Grimes, Charles Perrow · Academy of Management Review · 1985 · 5K citations

Engineering, Risk Management, Risk Analysis +10