2003 · 49 citations · 5 references
ManagementManagement Information SystemsDecision Support SystemsGroup DynamicsGroup ProcessesComputer-supported Cooperative WorkGroup Decision Support SystemsGroup Decision-makingGroup FacilitationGroup PerformanceTeam Decision-makingDecision Support In CollaborationFacilitated Decision MakingFacilitation Of Collaborative Decision-makingGroup Decision ProcessesGroup Decision SupportGroup Interaction AnalysisGroup Interaction ProcessesUser Interaction
A description is given of the outcome of the use of group decision support systems (GDSS) under three modes of user interaction. One set of groups worked on a judgmental task using a chauffeured GDSS. Another set of groups worked on the same task under the direction of a facilitator. A third set performed the task in a setting in which each group member interacted freely with the GDSS (user-driven). Performance differences among the groups were detected in that chauffeured and facilitated groups achieved higher degrees of consensus than did user-driven.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>
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