Journal of Applied Psychology · 1989 · 1.3K citations · 25 references
ManagementOrganizational BehaviorPsychologyHealthcare Organizational BehaviorOrganizational Citizenship BehaviorWorkplace AttitudesEmployee Citizenship BehaviorIndividual Organizational Citizenship BehaviorOrganizational Citizenship Behavior Toward IndividualsOrganizational Citizenship Behavior Toward The Organization
In this research we tested the relative importance of subjective appraisals of the job versus mood state in accounting for organizational citizenship behavior (OCB). A total of 369 individuals from two hospitals provided data concerning their typical mood state at work and appraisals of their jobs a
25
Feeling and thinking: Preferences need no inferences.
Robert B. Zajonc · American Psychologist · 1980 · 7.8K citations · Full text