JONA The Journal of Nursing Administration · 2008 · 50 citations · 14 references
Patient-centered care did not affect patient's level of satisfaction or quality of care. However, findings yielded clinically relevant results regarding patient/staff responses.
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Patient-centered communication
Sara Swenson, Stephanie Buell, Patti Zettler et al. · Journal of General Internal Medicine · 2004 · 271 citations · Full text