Communications of the ACM · 2006 · 159 citations · 5 references
ComputingInformation SystemsInformation TechnologyCustomer Relationship ManagementPrivacy EngineeringRecommender SystemsCustomer Interaction ManagementCustomer ProfilingPersonalizationPersonalization StrategiesPrivacy-preserving RecommendationRecommendation SystemsDynamic PersonalizationPersonalization SystemsPrivacy-aware Personalization
Enabling novel ways to personalize the relationship with customers without sacrificing their privacy.
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