Explaining organizational variation in flexible work arrangements: why the pattern and scale of availability matter

Abstract

This study examines flexible work arrangement (FWA) availability in 2009 in a sample of 545 American employers. While most employers offer FWAs to some of their workforce, few offer these to the majority of their workers. Those employers that offer flexible work options tend to rely most heavily on flexibility in the scheduling and place of work. Seldom do organizations make options of reducing work and/or pausing work available to majority portions of their labor forces. Industry sector, labor market conditions, and organizational cultural support of flexibility are predictive of wide-scale FWA availability. This study reveals that FWAs remain out of reach for most workers, but that some conditions may foster greater availability.