Publication | Closed Access
The Impact of Country-of-Origin and Country-of-Manufacture Cues on Consumer Perceptions of Quality and Value
118
Citations
27
References
1997
Year
Customer SatisfactionInternational MarketingValue TheoryConsumer ResearchConsumer PerceptionsCountry-of-manufacture CuesConsumer CultureManagementConsumer BehaviorReputed Brand NamesHealth SciencesBrand DevelopmentProduct QualityBrand AwarenessCountry ImagesMarketingCultureBusinessMarketing ProductsBrand EquityConsumer Attitude
Abstract With increasing sourcing and manufacture from many parts of the world, many products today are bi-national or "hybrid" products as a result of activities taking place across national boundaries. Recent research on the country-of-origin effects of such bi-national products have almost exclusively operationalized the relevant constructs using specific brand-names and countries of manufacturing or assembly. However, we contend that the use of reputed brand names may have diminished the full impact of the country-of-manufacture cues. Our research invokes country images for both the country-of-brand origin and the country-of-manufacture, and finds that both cues are important in consumer evaluations of product quality, product value, and willingness-to-buy. Managerial implications for marketing products manufactured in NICs and developing countries are also discussed with respect to the salience of the country-of-brand origin cues.
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