Measuring Role Conflict

Abstract

In a study of rle conflict among labor-union leaders it was found that certain desired information could not be secured by traditional techniques. Interviews and observation had uncovered a number of typical role-conflict dilemmas met by union officers. Using these situations, a forced-choice questionnaire was devised to assay the importance of pressure from groups in competition for the men's loyalty. The questionnaire measured sensitivity to both positive and negative pressures from the same reference groups and at the same time provided a technique for detecting and estimating the extent of felt role conflict.