Student and Instructor Satisfaction with E-learning Tools in Online Learning Environments

Abstract

This study utilized Expectancy Confirmation Theory (ECT) and Technology Acceptance Model (TAM) to examine satisfaction of students and instructors toward online learning tools and resources in online learning environments. The study findings indicate that student expectation was the most important factor that helped the instructors to design and provide appropriate and efficient technology tools and resources to enhance student learning. Further, the instructors were satisfied with the technology tools and resources that were provided, as these helped them to achieve their instructional expectations. These findings could help to stimulate reflections on ways to improve and design useful e-learning tools and resources that could enhance effective teaching and learning in online environments.