Planning and design of industrial engineering education quality

The House of Quality

John R. Hauser · Harvard business review · 1988 · 2.3K citations

Engineering, Manufacturing Engineering, Quality Management +7

Axiomatic Foundation of the Analytic Hierarchy Process

Thomas L. Saaty · Management Science · 1986 · 1.9K citations

Business, Decision Sciences, Mathematics +8

Total quality management and education

Jens J. Dahlgaard, Kai Kristensen, Gopal K. Kanji · Total Quality Management · 1995 · 82 citations

Management, Leadership, Quality Management +10

Reactivating higher education with total quality management: Using quality and productivity concepts, techniques and tools to improve higher education

Stanley J. Spanbauer · Total Quality Management · 1995 · 71 citations

Management, Educational Leadership, Higher Education +13

Measuring universities against the European Quality Award criteria

Klaus J. Zink · Total Quality Management · 1995 · 45 citations

Management, Higher Education, Quality Management +11