Quality & Quantity · 2008 · 16 citations · 9 references
Health ProfessionsHealth Care ManagementHealth Services AdministrationDecision AnalysisHealthcare AdministrationHospital AdministrationDecision-analytic ModelingHospital Decision-makingHospital Operations ManagementHospital Performance EvaluationHospital PolicyAnalytic Network ProcessConjoint AnalysisHospital OperationsHospital Policy EvaluationRanking-based Conjoint Analysis
9
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
Creating a balanced scorecard for a hospital system.
George H. Pink, Ian McKillop, Ellen G. Schraa et al. · PubMed · 2001 · 127 citations
Management, Health Care Management, Performance Management +17