Measures of Performance

John Bauly

World Class Design to Manufacture · 1994 · 29 citations · 0 references

Concepts

Abstract

Companies wishing to improve continually in business generally and new product development in particular need to use performance indices development in particular need to use performance indices, i.e. “metrics”. This is to study their present achievements, see the effects of improvements, help control the processes and make comparisons with norms or standards like past achievements, present plans and benchmark data. Reviews and lists examples of the relevant metrics and discusses their application.