Journal of Management Studies · 2006 · 225 citations · 74 references
ManagementOrganization StudiesOrganizational BehaviorCrisis ManagementOrganizationsStakeholder EngagementStakeholder AnalysisStakeholder IdentificationStakeholder ManagementStakeholder ParticipationStakeholder TheoryCase Study MethodologyExplanatory Case StudyOrganizational SurvivalStakeholder DependenceStakeholder Impact IdentificationStakeholder InfluenceStakeholder Influence ManagementStakeholder Power
abstract Although much has been written on declines and turnarounds, virtually no research has examined stakeholders' influence in an existence threatening crisis of an organization. This paper provides a theory and a historical case study that show how the most influential stakeholders can be identified and managed during an organizational survival. The proposed model demonstrates how stakeholders' influence in organizational survival consists of both direct resource dependence‐ and structure‐based forms of power. The case analysis then describes an examination of actual stakeholder influences and changes in them during the decline and turnaround process. Finally, based on the findings of the case analysis and the influence identification, propositions are developed. They relate specific types of behaviours of influential stakeholders to the probability of organizational survival, showing how stakeholder management can be operationalized in an organizational turnaround.
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Management, Organization Studies, Organizational Behavior +8