The social impact of a systematic floor cleaner

Abstract

Mint is an automatic cleaning robot that sweeps and mops hard-surface floors using dusting and mopping cloths. Thanks to the Northstar navigation technology it systematically cleans and navigates in people's homes. Since it first became commercially available in mid 2010, hundreds of thousands of Mint cleaners are nowadays in use at home. In this paper we investigate the product's social impact with respect to the attitude of customers towards a systematic floor cleaner and how such a robot influences their lifestyle. We first report feedback from users owning the product, and demonstrate how Mint changed their everyday life at home. We then evaluate the results of a survey launched in 2012 that addresses the technical understanding of the product and what impact it has on the social life of their users. Our findings suggest that Mint, on average, saves more than one hour of people's time per week, floors are cleaner leading to healthier homes and lives, systematic cleaning is seen as an important feature, and modifications to the environment to support the navigation of the robot are largely accepted.