Information technology levels, competence development and performance in Swedish small business enterprises

Abstract

This paper analyses relations between leaders' and co-workers' competence, IT-levels and organizational aspects within ten small business enterprises in Sweden. Data from questionnaires and semi-structured interviews were used for statistical data analyses organized in four steps. A result is that IT-levels and change competence go together with higher levels of educational investment, and that companies with high levels on these aspects also tend to have a proneness for joining change programs. Another finding is that the higher the rate of IT in a company, the lower the incidence of musculoskeletal problems among employees. The study shows that an increase in leader change competence, a flat organization, a higher leader than co-worker change competence, and an ongoing program contribute significantly to profit per capita at the company level. The analysis model seems to give a good integration of the results, but underlying mechanisms must be dealt with in future research.