Quality Management in Health Care · 2011 · 38 citations · 28 references
The quality of project definitions is a crucial success factor in pursuits to improve health care delivery. We offer 9 tried and tested improvement themes related to patient safety, patient satisfaction, and business-economic performance of hospitals.
28
Reengineering Work: Don’t Automate, Obliterate
Michael Hammer · 1990 · 2.9K citations
Software Reengineering, Automated Software Engineering, Engineering +7
Case-based reasoning: a research paradigm
Stephen Slade · AI Magazine · 1991 · 299 citations
Artificial Intelligence, Engineering, Model-based Reasoning +17
Using industrial processes to improve patient care
Terry Young · BMJ · 2004 · 291 citations · Full text
Nursing, Primary Care, Engineering +10