Strategic management spin‐offs of the Deming approach

Abstract

Many scholars have documented the importance of Deming’s legacy in the development of what is now commonly known as total quality management (TQM). Less often considered, however, is how Deming’s teachings have influenced other approaches to management. This article examines how Deming’s work has influenced the field of strategic management. It describes the history of strategic and quality management and highlights specific areas where Deming’s contributions have influenced and strengthened strategic management. It concludes with some comments about how Deming’s approach can be used to help organizations achieve both quality and strategic advantage.