Publication | Closed Access
Levels of quality and environmental management in the hotel industry: Their joint influence on firm performance
186
Citations
101
References
2009
Year
Total Quality ManagementCustomer SatisfactionEnvironmental PerformanceFirm PerformanceOrganization-environment RelationshipManagementBusinessJoint InfluenceHospitalityTourismHotel IndustryHospitality IndustryHospitality Management
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|---|---|---|
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