Journal of Policy Analysis and Management · 2006 · 238 citations · 67 references
ManagementPublic AdministrationPublic ManagementLocal Government ManagementPublic Sector ReformPublic Service DeliveryAdministrative ReformLocal Government ReformLocal Public AdministrationPublic Administration ReformPublic Sector IncentivesPublic Sector Performance ManagementFlexibilityGovernment Performance MeasurementOrganizational Performance AssessmentPublic Management IncentivesPublic Management ReformPublic Management SystemsPublic Sector Performance EvaluationPublic Service Performance Measurement
The reform program is grounded in rational planning, devolution, flexibility, incentives, and enhanced choice. The study empirically assesses the U.K. Labour government's public management reform program. The study tests the reform variables against performance indicators using data from a multiple‑informant survey of 117 upper‑tier English local governments. Planning, flexibility, and user choice are linked to higher performance, informing theory and practice of public management reform.
Abstract We present the first empirical assessment of the U.K. Labour government's program of public management reform. This reform program is based on rational planning, devolution and delegation, flexibility and incentives, and enhanced choice. Measures of these variables are tested against external and internal indicators of organizational performance. The setting for the study is upper tier English local governments, and data are drawn from a multiple informant survey of 117 authorities. The statistical results indicate that planning, organizational flexibility, and user choice are associated with higher performance. Conclusions are drawn for the theory and practice of public management reform. © 2006 by the Association for Public Policy Analysis and Management
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Public Management Reform: A Comparative Analysis
Christopher Pollitt, Geert Bouckaert · OUP Catalogue · 2004 · 3.6K citations