Geert Bouckaert

Public Management Reform: A Comparative Analysis

Christopher Pollitt, Geert Bouckaert · OUP Catalogue · 2004 · 3.6K citations

Bureaucracy, Public Policy, Second Edition +11

Public Service Performance and Trust in Government: The Problem of Causality

Steven Van de Walle, Geert Bouckaert · International Journal of Public Administration · 2003 · 539 citations · Full text

Government Performance, Political Behavior, Public Relations +17

Comparing Measures of Citizen Trust and User Satisfaction as Indicators of ‘Good Governance’: Difficulties in Linking Trust and Satisfaction Indicators

Geert Bouckaert, Steven Van de Walle · International Review of Administrative Sciences · 2003 · 467 citations · Full text

Customer Satisfaction, Citizen Trust, Good Governance +19

Performance Measurement: Getting Results

Geert Bouckaert, Wouter Van Dooren, Harry P. Hatry et al. · Public Performance & Management Review · 2002 · 269 citations

Performance Benchmarking, Performance Studies, Measurement +5

Performance Measurement and Management

Geert Bouckaert, B. Guy Peters · Public Performance & Management Review · 2002 · 214 citations

Political Process, Guy Peters, Performance Measurement +17