Steven Van de Walle

Public Service Performance and Trust in Government: The Problem of Causality

Steven Van de Walle, Geert Bouckaert · International Journal of Public Administration · 2003 · 559 citations · Full text

Public Affairs, Public Administration, Public Policy +13

Comparing Measures of Citizen Trust and User Satisfaction as Indicators of ‘Good Governance’: Difficulties in Linking Trust and Satisfaction Indicators

Geert Bouckaert, Steven Van de Walle · International Review of Administrative Sciences · 2003 · 470 citations · Full text

Public Affairs, Political Science, Public Administration +17

The effects of new public management on the quality of public services

Víctor Lapuente, Steven Van de Walle · Governance · 2020 · 374 citations · Full text

Social Sciences, Public Management, Public Policy +17

New Public Management and Citizens' Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness

Rhys Andrews, Steven Van de Walle · Public Management Review · 2012 · 327 citations · Full text

Public Affairs, Public Administration, Public Management +17

Trust and Distrust as Distinct Concepts: Why Studying Distrust in Institutions is Important

Steven Van de Walle, Frédérique Six · Journal of Comparative Policy Analysis Research and Practice · 2013 · 221 citations · Full text

Social Sciences, Organization Studies, Political Science +7