Learning 2.0: a catalyst for library organisational change

Abstract

Purpose The purpose of this paper is to describe “what happened” with round two of the implementation of Learning 2.0 with a large and diverse group of library staff at Edith Cowan University (ECU) Library during 2007/2008. Design/methodology/approach A previous paper reported on a study of the suitability of the 23 Things Learning 2.0 program for a small group of early adopters in the ECU Library. This follow‐up paper reports challenges that library management faced when the remaining staff were given the 23 Things Learning 2.0 program. All remaining library staff members were encouraged to undertake the program, but take‐up was not strong and only 25 per cent of staff completed the program. At the conclusion of round two of Learning 2.0, all staff were surveyed to find out reasons for completion or non‐completion, what types of technologies they needed support with, and how they wished to learn about the emerging/Web 2.0 technologies. Findings From the observations and survey responses in this study it was found that while Learning 2.0 was a suitable program, some staff required extra time and a more hands‐on approach to their workplace learning. Originality/value The paper is unique in that it follows up on previous research at the same institution, and reveals new findings.