Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers

Comparing the Areas under Two or More Correlated Receiver Operating Characteristic Curves: A Nonparametric Approach

Elizabeth R. DeLong, David M. DeLong, Daniel L. Clarke‐Pearson · Biometrics · 1988 · 22.3K citations

Natural Sciences, Biostatistics, Diagnostic Assessment +16

The meaning and use of the area under a receiver operating characteristic (ROC) curve.

J A Hanley, Barbara J. McNeil · Radiology · 1982 · 21.8K citations

Medicine, Biostatistics, Clinical Sciences +12

A method of comparing the areas under receiver operating characteristic curves derived from the same cases.

J A Hanley, Barbara J. McNeil · Radiology · 1983 · 7.1K citations

Medicine, Biostatistics, Radiology +16

Zero defections: quality comes to services.

Frederick F. Reichheld, W. Earl Sasser · PubMed · 1990 · 5.3K citations

Management, Quality Management, Strategic Management +15

On the shortest spanning subtree of a graph and the traveling salesman problem

Joseph B. Kruskal · Proceedings of the American Mathematical Society · 1956 · 5.1K citations · Full text

Natural Sciences, Mathematics, Algebra +11