EJB‐MVC oriented supplier selection system for mass customization

Abstract

Purpose The purpose of this research is to develop a distributed system with an innovative supplier selection approach within a mass customization (MC) environment. The aim is to help manufacturers to identify appropriate suppliers for the components, materials and services required within the procedure of product design and manufacture. Design/methodology/approach To identify the barriers for the supplier selection issues, current researches regarding the issues of supplier selection and MC have been reviewed. Based on the findings, the new supplier selection approach has been developed. Findings Within the global manufacturing environment, conventional way of appraising suppliers cannot enhance manufacturers' competitiveness advantage over their rivals. It is inevitable for manufacturers to identify appropriate competitive priorities for each of their potential market segments when designing products. Selecting appropriate suppliers is a fundamental issue to fulfill manufacturers' development strategy. The approach will enhance supplier selection efficiency and flexibility under the MC environment, enabling manufactures to avoid or minimize risks when external conditions change. Research limitations/implications The case study is limited to selecting suppliers of two components for an ink cartridge, however, the general approach is applicable to other type of products. Practical implications The whole concept of this selection system is to provide a supplier selection approach for MC environment by utilizing the web‐based technologies to deliver a means which enables geographically dispersed functions making supplier selection more efficiently. Manufacturers can utilize this approach to evaluate and to find most appropriate suppliers based on various situations. Originality/value The supplier selection approach focuses on the general supplier selection issues incorporating with product market position and development directions issues for MC, which provides a more dynamic and robust method to select and evaluate potential suppliers according to a range of conditions.