Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services.

Abstract

1. Logistics and Competitive Strategy. 2. The Customer Service. 3. Measuring Logistics Costs and Performance. 4. Benchmarking the Supply Chain. 5. Managing the Global Pipeline. 6. Strategic Lead-time Management. 7. Just-in-time and 'Quick Response' Logistics. 8. Managing the Supply Chain. 9. Leading-edge. 10. Logistics. 11. Index.