Publication | Closed Access
The role of affect in consumer satisfaction judgments of credence-based services
151
Citations
44
References
1996
Year
Customer SatisfactionQuality Of LifeService QualityBehavioral Decision MakingService ResearchInteractive MarketingManagementConsumer ResearchConsumer BehaviorCredence-based ServicesSocial SciencesCustomer ParticipationConsumer AppealMarketingPsychologyEmotionConsumer Satisfaction JudgmentsCustomer Loyalty
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