Journal of Applied Psychology · 1995 · 32 citations · 17 references
Work RatingsBehavioral Decision MakingJob PerformanceConsumer ResearchQuasi-experimentHuman Resource ManagementSubstantive NoteOrganizational BehaviorPerformance-cue EffectPsychologySocial SciencesBiasManagementExperimental EconomicsUnconscious BiasUser PerceptionWork-group BehaviorOrganizational PsychologyWork AttitudeBehavioral SciencesTask PerformancePerformance-cue ErectExperimental PsychologyBehavioral EconomicsGroup WorkBusinessWork Group Dynamic
According to research on the performance-cue effect in work ratings, knowledge that a group performed well or poorly can trigger raters' implicit theories, resulting in inaccurate judgments of the group's behavior. Unfortunately, because information concerning group performance has always been provided by the experimenter, it has been impossible to tell whether the performance-cue erect reflects the influence of participants'implicit theories or is simply an attempt to conform to the experimenter's belief. To test these 2 explanations, participants observed a work group without having received performance information and then completed evaluative and behavioral ratings of the group. Allowing participants to evaluate the group free of any externally provided performance information enabled participants to form independently generated impressions; thus, the demand characteristic problem was eliminated. Results indicated the performance-cue erect is not an artifact and that it is likely due to a systematic response bias
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