Conflict Resolution Quarterly · 2007 · 20 citations · 9 references
Social SciencesPsychologySocial PsychologyInterpersonal CommunicationMediationSocial CognitionCommunication In MediationMediation AnalysisMediation Process DesignSocial JudgmentCommunication MediationMediation Session ProcedureMediation Session StructureMediator Decision-making
Abstract How mediators make decisions about what to do in the mediation session is one of the least understood, but most important, issues in the study of mediation. This article explores a number of different approaches, including the use of intuition. It examines the effectiveness of developing premediation strategies and hypotheses and their impact on the mediator's ability to engage with the parties in the here‐and‐now of the mediation session.
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Gary L. Welton, Dean G. Pruitt · Personality and Social Psychology Bulletin · 1987 · 232 citations