What is the leanness level of your organisation in lean transformation implementation? An integrated lean index using ANP approach

Abstract

We develop a lean index to assess the leanness level of the organisation in sustaining lean transformation. This ‘lean index’ is developed from theory, and is quantified using a multi-criteria approach i.e., analytic network process (ANP). This index provides a useful measure for sustainable lean performance because it adopts a holistic approach of performance measurement based on the socio-technical perspective which considers the interdynamics of human, system and technology.