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The effects of interactional fairness on satisfaction and behavioral intentions: Mature versus non-mature customers

Customer SatisfactionBehavioral SciencesBehavioral Decision MakingBehavioral IntentionsNon-mature CustomersBiasManagementConsumer ResearchSocial InfluenceConsumer BehaviorSocial SciencesInteractional FairnessCustomer ParticipationMarketingBuying BehaviorConsumer AttitudePsychologyCustomer Loyalty