Organizational Behavior and Human Decision Processes · 2000 · 112 citations · 27 references
ReliabilityCustomer SatisfactionTotal Quality ManagementEngineeringQuality CriterionManagementQuality ReviewQuality EvaluationMarketingProgram Evaluation
27
Charles Leave, John W. Payne, James R. Bettman et al. · Journal of the Operational Research Society · 1994 · 3.4K citations
Behavior Therapy · 1974 · 1.4K citations
Cognitive Science, Associative Memory (Psychology), Neurolinguistics +8