Six Sigma: a goal‐theoretic perspective

TLDR

Six Sigma is widely adopted in industry yet lacks a theoretical basis beyond best‑practice studies. The study aims to develop a goal‑theoretic understanding of Six Sigma to provide a theoretical foundation for rigorous academic research. The authors review goal theory literature and apply its concepts to Six Sigma, creating a framework that yields propositions for future research. These propositions lay the groundwork for developing scientific knowledge about Six Sigma.

Abstract

Abstract Six Sigma is a phenomenon that is gaining wide acceptance in industry, but lacks a theoretical underpinning and a basis for research other than “best practice” studies. Rigorous academic research of Six Sigma requires the formulation and identification of useful theories related to the phenomenon. Accordingly, this paper develops an understanding of the Six Sigma phenomena from a goal theoretic perspective. After reviewing the goal theory literature, these concepts, when applied to Six Sigma, suggest some propositions for future research. This paper can help serve as a foundation for developing scientific knowledge about Six Sigma.