Putting Organizational Effectiveness Into Practice: The Preeminent Consultation Task

Abstract

Successful consultation relies on the consultant's ability to conceptualize the operations of the total organization. An overview of the theoretical and practical applications of the construct “organizational effectiveness” (OE) is presented in relation to consultation. Barriers limiting earlier conceptualizations and applications of the construct are identified and discussed. A model of OE that melds open systems, organizational, and consultation theories is presented as a tool for guiding maximally beneficial consultation interventions. The implications of this model for consultation practice, advancing theory and research, and professional ethics are discussed.