An experimental evaluation of an organizational incentive plan in the electric utility industry.

Abstract

The results of the present study are based on comparisons between a division in an electric utility company that implemented an organizational incentive plan and another division in the same company that served as a control group. The data indicate that the experimental division performed better than the control division on 11 of 12 objective measures of performance. Results from a pretest-posttest survey of employees in both divisions, as well as a posttest survey in the experimental division, also provide some support for the effectiveness of the organizational incentive plan. Even though the pilot plan proved successful, it was not continued because of conflict between the union and management