The secrets of successful empowerment

Mark Story

National Productivity Review · 1995 · 10 citations · 0 references

Concepts

Abstract

Abstract Many companies today are seeking to empower their workforce for all the right reasons, but they often fail to achieve the results they want. Meanwhile, “how to” seminars, books, and tapes on the subject abound. What does empowerment mean? How does an organization know it has it and what are the tangible benefits to be reaped from it?. This article describes empowerment in action, using a series of illustrations to show what it is and what it is not.