ResearchWorks at the University of Washington (University of Washington) · 2004 · 48 citations · 34 references
Open access
ComputingInformation SystemsManagement Information SystemsData EngineeringData ManagementDecision Support SystemsData IntegrationData Lifecycle ManagementData ModelingData WarehousingDigital Library OrganizationLibrary DesignBarriersData Management CapacityData UseInformation Architecture For LibrariesLibrary AdministrationLibrary InfrastructureLibrary ManagementOrganizational Barriers
The wise use of data, information, and knowledge in planning, decision-making, and management can improve library performance. While libraries have long collected data, however, it is only recently that they have begun to use it effectively in library management. This article provides an overview of data use in libraries, organizational barriers, and support issues, as well as examples of libraries that have successfully integrated data acquisition, analysis, and application into management.
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The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
The balanced scorecard--measures that drive performance.
Robert S. Kaplan · PubMed · 1992 · 6.6K citations