Lean methodology improves efficiency in outpatient academic Gynecologic Oncology clinics

The Cost of Satisfaction

Joshua J. Fenton · Archives of Internal Medicine · 2012 · 910 citations

Public Affairs, Pharmacoeconomics, Health Insurance +16

Wait times, patient satisfaction scores, and the perception of care.

Clifford B. Bleustein, David B Rothschild, Andrew Valen et al. · PubMed · 2014 · 369 citations

Management, Health Services Administration, Health Services Research +16

Application of Lean Manufacturing Techniques in the Emergency Department

Eric W. Dickson, Sabi Singh, Dickson Cheung et al. · Journal of Emergency Medicine · 2008 · 327 citations

Management, Emergency Medicine, Operations Management +14

Value-Based Purchasing — National Programs to Move from Volume to Value

Jordan M. VanLare, Patrick H. Conway · New England Journal of Medicine · 2012 · 270 citations

Management, Health Care Management, Health Services Administration +16

Is There a Relationship Between Patient Satisfaction and Favorable Outcomes?

Gregory D. Kennedy, Sarah Tevis, K. Craig Kent · Annals of Surgery · 2014 · 244 citations · Full text

Health Professions, Health Services Administration, Surgery +17