Concepedia

Where's the Return on Process Improvement?

IEEE Software · 1993 · 17 citations · 0 references

Concepts

BusinessPerformance ManagementQuality ManagementBusiness Process ManagementPerformance MeasurementQuality ImprovementBusiness Process ReengineeringPerformance EvaluationPerformance ImprovementProcess EvaluationProcess ImprovementProcess Performance MeasurementContinual Process ImprovementProcess EffectivenessProcess Quality Improvement