European Journal of Business and Management · 2011 · 100 citations · 31 references
Customer SatisfactionDigital MarketingConsumer ResearchTechnology AdoptionFintechTechnology DiffusionManagementConsumer BehaviorStructural Equation ModelingTechnology TransferEconomicsUser AcceptanceFintech AdoptionMobile CommerceInnovationMarketingTechnology Acceptance ModelBusinessTechnologyRapid SpreadKey Tam
In recent years, rapid spread of mobile phones use in the developing countries is as a consequence ofthe introduction of prepaid cards and the fallen prices of mobile handsets. One of such uses is the useof mobile phones in financial services industry. This study investigates the key factors that influencethe Ghanaian consumers' acceptance and use of mobile money transfer technology using keyconstructs from the Technology Acceptance Model (TAM) and Diffusion of Innovation (DoI) theory.We analyzed the data using a Structural Equation Modeling (SEM) to evaluate the strength of therelationship between the constructs. The results were consistent with the key TAM and DoI constructs. Keywords: Technology Acceptance Model, Adoption, Mobile Money Transfer Technology, Diffusionof Innovation theory, Ghana.
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User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, Davis, Davis · MIS Quarterly · 2003 · 40.2K citations
Jen‐Her Wu, Shu-Ching Wang · Information & Management · 2004 · 2.3K citations